Thames Life Jobs
About the role
The Exchange is seeking an experienced, talented and driven Venue Hire Manager to maximise venue hire income for The Exchange with responsibility for all aspects of hire events.
Situated in the Thames-side town of Erith, The Exchange is dedicated to creating opportunities for people to come together and celebrate life, craft, and community. Ideally located on the border of London and Kent, The Exchange is a perfect venue to attract guests, offering them something unique and memorable in intimate and unique surroundings. This includes the newly renovated “Exchange Town Square” and the beautiful garden designed by award-winning garden designer Sarah Price.
Our aspiration is to develop a craft focused venue hire programme, where every detail has been carefully thought through, leading to unique and inspirational experiences – this will be the role of the new Venue Hire Manager.
Principle Duties:
- Venue Hire Management: Lead for all hire enquiries and bookings from initial conversations through to event delivery and after-care.
- Sales and Business Development: Proactively drive venue hire sales, convert enquiries, and reach budgeted targets, working to develop opportunities with current, returning, and prospective clients. To be conversant with the wider sector, benchmarking against competitor spaces, engaged with external networks and leading on venue hire promotion and marketing opportunities.
- Administration: lead and maintain all enquiries and bookings, communication with internal colleagues to optimise event delivery before, during and after, and develop and maintain accurate monitoring and evaluation reporting.
- Customer Service: provide exceptional service to all event hirers and suppliers with a professional, efficient, and welcoming attitude.
Responsibilities:
- Proactively research and reach-out to new business hire opportunities, exploring new creative opportunities to optimise use of the building and garden, regularly benchmarking The Exchange pricing and proposition.
- Promoting the location through a variety of marketing channels such as social media.
- Responsibility for all venue hires from enquiry to bookings to on-the-day and after care. This includes supervision and scheduling of duty managers, tending to any incidents or queries, liaising with catering services and supervising their requirements and logistics, building security.
- Negotiate and agree venue hire events including final contracts, invoicing, and scheduling.
- Ensure excellent communication with all colleagues to ensure smooth event procedures and positive client outcomes, including cleaning and organising the venue and facilities pre and post event.
- Develop and maintain systems for monitoring, analysis, and evaluation of hire events in context of budget targets and for improving customer service and repeat business.
- Establish best practice procedures and protocol for wide range of clients e.g. private, corporate, charity.
- Develop excellent supplier relationships e.g. event planners, caterers, local companies – to build and promote opportunities to hire spaces and develop a beneficial ‘approved suppliers’ list.
- Operating within rigorous H&S and security frameworks, including taking responsibility for opening and locking up, final building checks.
Personal specification:
Essential:
- Experience of developing pro-active sales leads, and up-selling additional opportunities utilising knowledge of marketing channels and techniques.
- Evidence of excellent customer service and experience of dealing with challenging and complex events.
- Motivated with an eye for detail and a desire to achieve high standards.
- Sound knowledge of security and safety measures and risk management strategies.
- Confident, calm approach to working within a high-pressured, busy environment balancing multiple demands.
- Excellent communication, listening, diplomacy and problem-solving skills.
- Evidence of positive and effective working with inter-departmental teams to achieve shared objectives.
- High level of written and verbal English communication skills.
- Strong negotiation skills both financial and verbal.
- Highly organised with initiative and strong time management efficiency.
- Ability to work flexible hours dependent on events bookings and the needs of the operation.
- The right to live and work in the United Kingdom.
Desirable:
- Working in an arts and culture / community / heritage venue environment.
Deadline for applications: Sunday 05 May
Interviews scheduled for: Wednesday 08 May
Our mission is to reinvigorate the Old Library in Erith as a community-built space and create a centre for craft, opportunity and local growth.
The client requests no contact from agencies or media sales.
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The CO will work with the whole community of Thames View and Barking Riverside wards (and across the wider borough of Barking & Dagenham) to transform the area via environmental action, into a place that people are proud of, where they can see a positive and exciting future and feel able to influence and shape the wider changes that are taking place due to development / regeneration.
On a day-to-day basis, the CO will have the overall responsibility for delivering environmental action, including litter picks, supporting volunteers, ensuring that activities are delivered on time and within budget and that targets are met. S/he will have experience of working in communities under pressure, be committed to a community-led approach and be capable of establishing and running environmental sessions, including litter picks and chairing of community meetings. S/he will have the skills and personal qualities to build strong, trusting relationships, and the confidence and maturity to encourage and support others to take a lead.
Key responsibilities:
· Organizing litter picks with residents and local groups
· Liaising with strategic partners (LBBD, NHS, BRL, Be First etc).
· Publicising activity on social media
· Producing short 100-word reports for newsletters
· Attending team meetings
· Supporting volunteers.
· Chairing community meetings.
· Completing 1-2 small grant applications
· Financial oversight of budget and monitoring requirements
· Development of forward strategies to support environmental action
· Attend training as appropriate.
· Ensure compliance with Thames Life strategies – safeguarding, health and safety, EDI etc.
· Any other duties as required.
The post for an initial 3-months pending review, with the hope of the post continuing thereafter
To create positive spaces and opportunities for resident empowerment and wellbeing
Closing date: 12/05/2024
Interview date: 21/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Redhill – Across East Surrey
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
We are looking for Support Workers to join the East Surrey Outreach Service team.
You will:
• Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping across four districts.
• Working closely with Lead Workers and Assistant Support Workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this.
• Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation.
• Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
• Accurately record all work completed within given timeframes.
• Have a UK Driving Licence.
To succeed as the Support Worker you will have:
• A strong commitment to providing a high standard of service.
• Experience working with people who have slept rough or vulnerable adults and supporting them to access services.
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
• Good communication skills and confidence in public speaking when representing Thames Reach externally.
• Confident in building strong working relationships with partner agencies, being able to challenge them when required.
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply, visit our website vias the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Royal Borough of Greenwich – office located in Charlton
Closing date: 06/05/2024
Interview date: 16/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs.
Housing First services: Using the established principles of Housing First we work with people to access accommodation first, explore their aspirations, building opportunities for them to spend their time meaningfully and overcome barriers around unmet mental or physical health needs.
We are looking for a Support Worker to join the Greenwich Housing First team.
Thames Reach welcomes applications from people with transferable skills.
You will:
- Build and maintain positive, trusting relationships with individuals that have a history of rough sleeping or insecure housing.
- Support individuals to move into their own, independent accommodation, and to make it a home. You will work closely with landlords and housing providers to help individuals to understand and sustain their tenancies
- Work in partnership with key agencies, supporting individuals to access support services, community resources, and to feel a part of their local community
- Empowering individuals to take an active role in developing their own personalized support plans, and motivating them to achieve their goals and aspirations
- Develop a detailed understanding of the Housing First model – this is a great opportunity to gain an in-depth knowledge of this innovative and exciting new model of housing which is currently growing in popularity in the UK
To succeed as the Support Worker you will have:
- Great organisational skills and be efficient in your work
- Excellent communication and problem solving skills
- Confidence in your ability to support clients
- Competent at using a computer and a range of software packages
- Commitment to developing your knowledge and skills
- Willingness to be responsive and flexible to the needs of the team and the clients
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Redhill – Across East Surrey
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
Thames Reach welcomes applications from people with transferable skills.
You will:
• Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping across four districts (Mole Valley district council, Tandridge district council, Epsom and Ewell Borough Council, Reigate and Banstead borough council).
• Support our clients with practical tasks that will enable them to move off of the streets or sustain accommodation.
• Directly support clients, identifying activities that will assist in their journey towards recovery and away from life on the streets.
• Maintain and support links with community programs and resources.
• Ensure that all paperwork is completed and work is recorded and monitored.
To succeed as the Assistant Support Worker you will have:
• A strong commitment to providing a high standard of service.
• Have an interest in homelessness and a desire to support us to have a positive impact on the lives of homeless people.
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
• The ability to learn and an enthusiasm for training and acquiring new skills.
• Confident in building strong working relationships with partner agencies, being able to challenge them when required.
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply, visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Across London
Closing date: 6 May 2024
Interview dates: 21-23 May 2024
Whether your empathy towards homeless people has its roots in personal experience or your compassionate nature and determination to help, when you join Thames Reach on our 12-month Traineeship programme, you’ll be making a difference and taking the first steps towards a great career.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track and help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Every role at Thames Reach is about ensuring that the users of our services find and sustain a decent home, develop supportive relationships and lead fulfilling lives. On our structured Traineeship scheme, you’ll gain first-hand experience and on-the-job training in what we do. You’ll be expected to work full time on a rota basis. Our placements involve a range of working patterns such as shifts, including evenings and weekends, night work in our fast-paced Rapid Response Outreach team and Monday to Friday 9-5 roles.
The key features are:
• A thorough induction, followed by two six-month placements at our projects, one of which will be hostel-based.
• With supervision and training from experienced staff to help our clients to get off and stay off the street with access to appropriate services.
• Learning about and assisting with necessary administration and record-keeping.
The kind of thing we’re looking for:
• Compassion, determination and a desire to play your part in ending street homelessness.
• Good basic admin and IT skills.
• Good team working skills
• The resilience and commitment to work in a challenging, ever-changing environment.
• An understanding of street homelessness and its impact on people’s lives – applicants who have experienced homelessness are particularly encouraged to apply.
What you can expect…
• A generous pension contribution - we contribute 6.5% to your pension when you contribute 1.5%.
• A range of other benefits including generous holiday allowance – 24 days per year, wellbeing support, cycle to work and season ticket loans.
• High quality on-the-job training with the opportunity to develop the skills needed for a career in our front-line services.
• Potential job prospects – although this is not guaranteed, many of our trainees have gained permanent employment at Thames Reach or in related organisations following completion of the programme.
• Application Support Sessions – we encourage applicants to attend one of these before applying.
Please note that we cannot guarantee location of placements for successful intakes.
Thames Reach welcomes applications from people with transferable skills and fresh perspectives.
We are committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For full information and to apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Hours: 33.25 per week (10pm – 8am)
Location: City of London and Hackney
Closing date: 12/05/2024
Interview date: 22/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Night Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
We are looking for a Night Support Worker to join both the brand new Snow Hill Court team and the City Inn Assessment Service team.
Thames Reach welcomes applications from people with transferable skills.
You will:
- Conduct rapid risk and accommodation assessments with clients moving in to the service
- Liaise with external agencies and councils to ensure clients are receiving wrap around support
- Increase move on and throughput in the centre
- Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims
- Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes.
To succeed as the Night Support Worker, you will be:
- Outcome focussed
- Organised and efficient in your work
- Excellent at communicating and problem solving
- Confident in your ability to support clients and engage with a range of partners
- Competent at using a computer and a range of software packages
- Committed to developing your knowledge and skills
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker , we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for an Assistant Support Workers to join the Street Outreach Rough Sleepers Team
Thames Reach welcomes applications from people with transferable skills.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Maintain and support relationships with partner agencies
- Accurately record all work completed within given timeframes
To succeed as the Assistant Support Worker, you will have:
- A strong commitment to providing a high standard of service
- An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience
- Good written and verbal communication skills
- A mature and thoughtful approach to equal opportunities and diversity in service provision
- A clean driving license
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Streat Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
- A clean driving license (desirable)
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Flexible locations across Lambeth & Southwark
Closing date: 12/05/2024
Interview date: 23/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the Lambeth Temporary Accommodation Support Service. Our team are commissioned to work with, and support individuals placed in temporary accommodation by the London Borough of Lambeth.
You will:
- Assess the housing and other needs of people living in Temporary Accommodation in Lambeth
- Complete referrals for immediate and long-term housing options, and refer people to organisations that can help with other support needs
- Work creatively with the local authority, community-based services, staff and service users to ensure that support is personalised, effective and measurable
- Contribute to evaluation and measuring impact.
To succeed as the Lead Worker, you will be:
- Organised and efficient in your work
- Excellent at communicating, forming and maintaining effective working relationships with a range of stakeholders
- Organised and able to manage conflicting priorities and deadlines, including administrative tasks
- Competent at using a computer and a range of software packages
- Responsive and flexible to the needs of the team and service users.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Role Purpose
The purpose of the Fundraiser role is primarily to raise funds from UK trusts, foundations and statutory funders and to identify, generate, grow and maintain this vital income stream. Some engagement to support other strands of fundraising will be required.
Context
The post-holder will work to the Chief Financial Officer and closely with the Chief Operating Officer and other managers of Cathedral teams. Their role will involve research and information gathering on potential donors and funding opportunities, a creative and broad approach to application planning and writing, good written and interpersonal skills and attention to detail in managing application and post-grant reporting processes. It requires the post holder to take a wide interest in all aspects of Cathedral life in order to deliver effective funding support to the work of colleagues.
Overview
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard, shop and café. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Donations from visitors, our cathedral community and crucially from trusts and foundations are vital in supporting the work of our team to deliver its work and to conserve the fabric of our heritage site.
Job Description
Job Title: Fundraiser (Grants and Trusts)
Reports to: Chief Financial Officer (CFO)
Key Relationships: Chief Financial Officer, Chief Operating Officer, Finance Manager, Marketing & Communications Manager, Heads of Department
Salary: £38,000-£40,000 per annum
Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility required. Requests to work from home 1 day per week will be considered.
How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13th May 2024 at 12pm.
Interviews: Monday 20th May 2024
Main Duties and Responsibilities
Research and Identification of Funders
- Develop and maintain a comprehensive understanding of our research projects and research funding plans, including in response to requests from Heads of Department and Senior Management Team;
- Research, identify and prioritise potential grants, personal & institutional trusts and statutory funders and funding opportunities, including keeping up to date with new fundraising opportunities in the faith and heritage sectors and in London;
- Undertake research on funders and grant making bodies to assess their potential for funding opportunities;
- Gather information and budgetary information from cathedral colleagues as required by potential funders;
- Develop and write high quality, compelling fundraising proposals and applications which communicate Southwark Cathedral’s funding needs clearly and concisely;
- Work with the Marketing & Communications Manager to develop a compelling case for support documents and other donor materials to attract support for our research projects;
- Develop and maintain a pipeline of applications to trusts & foundations.
Fundraising
- Secure funding from UK trusts, foundations and statutory funding bodies to meet Budgetary targets and support proposed future projects at the Cathedral;
- Support the implementation of a trusts and foundations programme, with a view to increasing funding for flagship projects alongside core unrestricted funding;
- Assist with the organisation of fundraising events as required;
- Ensure approaches to trusts and other donors are streamlined and targeted.
Contact and Liaison
- Manage the Cathedral’s donor records including gift aid declarations, personal information and legacy pledges and other non-financial information provided by donors - adhering to data protection best practice at all times;
- Liaise with the Marketing & Communications Manager to analyse the existing donor communications and suggest improved methods of engagement;
- Liaise with the Marketing & Communications Manager to arrange for the creation and maintenance of pages on the Cathedral website that highlight the fundraising activity and communicate successes achieved;
- Act as the primary point of contact for all existing and potential trust and grants funders, directing enquiries as appropriate;
- Develop a network of strong relationships with existing and prospective grant, trust and statutory funders;
- Organise meetings and events for prospective supporters and provide briefings for colleagues.
Information Management, Monitoring and Evaluation
- Maintain the Cathedral’s fundraising database, ensuring all records are updated and maintained correctly in accordance with the Cathedral’s data protection policy;
- Manage the reporting, recording and administration progress of existing grants, advising relevant members of the team well in advance of reporting deadlines;
- Work with others to develop and implement effective evaluation, monitoring and reporting processes for funders, and ensure reporting requirements are fulfilled and activities remain outcome and impact focused;
- Manage and maintain records and monitor progress of applications and relationships, including working to agreed KPIs;
- Prepare regular progress reports on fundraising and activities for SMT and the Chapter as required;
- Use the Cathedral’s fundraising database to analyse the success rates to support fundraising strategy and individual projects;
- Work with the Finance team to ensure that all funding is quickly and correctly processed and acknowledged and that financial reports are available in the appropriate format;
- Work with the Governance & Committees Manager and Finance Team to support reporting requirements and compliance with the relevant legislation and codes of conduct;
- Work with the COO and Marketing & Communications Manager to create appropriate evaluation and legacy documentation.
Other
- Manage the relevant administration that accompanies this role, including booking meetings and taking minutes as required;
- Play an active role as a member of the Cathedral team, supporting each other as required;
- Be an ambassador for the Cathedral and assist the Fundraising Advisory Panel in developing positive relationships with the Cathedral’s key stakeholders.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
Person Specification
Knowledge/Experience
- You will have experience of writing fundraising bids and completing engaging applications;
- You will have knowledge and experience of heritage, community or religious grant-funding sources and how to access them;
- You will have experience of handling applications and administrative procedures for grants;
- You will be proficient in project finances, and budgeting, with skills in persuasion, advocacy, problem-solving, and decision-making;
- Knowledge of best practice in the trusts sector is important;
- You will have strong interpersonal, communication, and influencing skills;
- Experience in a small or medium-sized charitable organisation;
- Membership of the Chartered Institute of Fundraising is desirable.
Skills/Aptitudes
- Competent in the use of Microsoft Office applications;
- Able to think creatively and laterally about funding approaches;
- Good communication skills, both written and oral;
- Strong administrative skills and attention to detail;
- Good interpersonal skills, including the ability to liaise with a wide range of contacts and build and maintain effective working relationships.
Personal Attributes
- Able to work on own initiative and to plan and prioritise workload effectively;
- Discreet and able to work confidentially with donors;
- A good team player with ability to relate equally well to paid and voluntary staff;
- Able to demonstrate sympathy with the aims and objectives of Southwark Cathedral.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Terms and Conditions
Working Hours
The working hours shall be 35 hours per week (exclusive of meal breaks). Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
25 days per annum as well as statutory bank holidays, with an additional 5 days (pro-rata) after 10 years service.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season Ticket Loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification by Monday 13th May at 12pm.
Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.
Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.
As Young Carers Support Worker you will be part of a small, dedicated team which directly deliver a range of services for young carers, including information and advice, emotional support and mentoring, promoting awareness of young carers and delivering a wide selection of group activities, both term-time and in the school holiday programme. Using all your skills, you will work with the young carers’ team to deliver, review, and continually develop services for young carers to best meet their identified needs.
With your proven knowledge of working with children and young people, families, carers or other vulnerable groups on an individual and/or group basis, you will recognise the importance of being client focused and have a commitment to enhance the lives of young carers and their families, including knowledge and awareness of sibling young carers and vulnerable families. You will be able to demonstrate a broad knowledge of young carer’s needs, a wide range of skills in relation to service delivery to support young carers and have a sound understanding of social care provision in both statutory and voluntary sector environments.
You will be self-motivated and positive in your approach to working with both young carers, their families and team members, and have a willingness to embrace our organisational values. Being innovative and creative, you will identify and implement a range of support mechanisms for young carers, enhancing their wellbeing and supporting them to achieve identified goals. Strong administrative, time management, IT and organisational skills are essential. Your ability and willingness to regularly work outside normal working hours is required.
In return, we offer regular supervision, training and professional development for this rewarding position, along with generous annual leave, work-based pension or employer’s contribution to your pension scheme and above all, a supportive and friendly working environment.
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Staff retention grant to support with wellbeing
- Access to shared resources and training opportunities
- Supportive and friendly working environment
Closing date: Midnight on Monday 6th May 2024
Shortlisting week commencing: Monday 13th May 2024
Interviews with Richmond Carers Centre scheduled: Monday 20th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.
Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.
Background
Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities.
This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.
It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.
Role purpose
The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.
Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.
We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.
Closing date for applications:Rolling – if we fill the role we will withdraw the advert
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week
This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.
UK Driving Licence and Romani or Romanian language skills are essential.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
The Benefits
– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.
Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.
We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.
To be considered for the role of Roma Outreach Worker, you will have:
- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.
The client requests no contact from agencies or media sales.